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How to make a Claim:

Travel Insurance Claims

Annual Multi-trip, Single Trip, Wintersports & Longstay

For policy references that start: AN23, SN23, LS23

Medical Emergencies
Contact the 24-hr multi-lingual service: UK(+44) 020 8057 3896
Email: internationalhealthcare@healix.com
You must contact the emergency service if any insured person has an illness, injury, accident or hospitalisation likely to cost £500 or more.
All other non-emergency Claims
Submit your claim online: www.submitaclaim.co.uk/wtis
Call: UK(+44) 01702 746549
Email: claims.travel@csal.co.uk

For policy references that start: AN22, SN22, LS22, LA22

Medical Emergencies
Contact the 24-hr multi-lingual service: UK(+44) 020 3819 7170
Email: internationalhealthcare@healix.com
You must contact the emergency service if any insured person has an illness, injury, accident or hospitalisation likely to cost £500 or more.
All other non-emergency Claims
Submit your claim online: www.submitaclaim.co.uk/wtis
Call: UK(+44) 01702 553443
Email: info@csal.co.uk
If you cannot claim online, you can download a claim form at www.csal.co.uk